Privacy Policy

Data Protection and Privacy Policy

1. Introduction

The purpose of this policy is to explain how All Fix UK collects, protects, and uses personal data. All Fix UK is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.

2. What Types Of Personal Data Does All Fix UK Collect?

All Fix UK needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. All Fix UK also has access to personal data that is generated over the Network utilised by All Fix UK services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances All Fix UK may also collect financial information about All Fix UK customers and end users from third parties to enable All Fix UK to assess its risks in granting credit terms and contact information about organisations All Fix UK considers may be interested in All Fix UK products and services.

3. How Does All Fix UK Obtain Personal Data?

All Fix UK obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the All Fix UK website); from third party list brokers; from resellers who pass on personal data to All Fix UK about end users; and directly from the Network utilised by All Fix UK services.

4. How Does All Fix UK Use The Personal Data It Holds?

4.1 Providing and Improving the All Fix UK Service

Most of All Fix UK’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, All Fix UK may also use personal data to improve on the level and type of service All Fix UK offers to its customers. As part of this interest in improving the service provided All Fix UK may process personal data for the purposes of sales analysis and customer usage statistics.

4.2 Direct Marketing
All Fix UK may from time to time inform its customers, end users and potential customers about All Fix UK and All Fix UK affiliate products and services and other information All Fix UK feels may be of interest.
Customers and other recipients of information from All Fix UK may indicate at the time they first place an order with All Fix UK whether or not they wish to receive such information or at any later time by simply contacting All Fix UK as indicated in paragraph 9 below.

5. To Whom Does All Fix UK Disclose Personal Data?

As a general rule, All Fix UK does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where All Fix UK is under an obligation by law to disclose personal data or where All Fix UK has contracted with third parties to assist in providing services to All Fix UK customers such as for delivery, installation and systems support services.

6. How Does All Fix UK Protect the Personal Data it Holds?

All Fix UK takes customer confidentiality and security very seriously. All Fix UK has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within All Fix UK. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
All Fix UK will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.

7. Customers’ Rights

The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by All Fix UK specific rights to access and rectify personal data held about them. These include the right to:
7.1
obtain from All Fix UK, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
7.2
request the deletion or rectification of personal data which is inaccurate; and
7.3
as explained in paragraph 4.2 above to object to any unsolicited information sent by All Fix UK regarding promotions or new products and services.

8. Contact Details

If any individual wishes to contact All Fix UK regarding the personal data held about them or has any other question about All Fix UK’s data privacy procedures, they should direct an email to info@All Fix UK-ipswich.co.uk.

9. Policy Updates

As part of All Fix UK’s commitment to compliance with data privacy requirements, and to reflect changes in All Fix UK’s operating procedures, All Fix UK may update the terms of this policy from time to time and will post the revised policy on this page.

Cookies

Our sites use some unobtrusive cookies to store information on your computer.

Some cookies on these sites are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site.
How to remove cookies
All Fix UK will not use cookies to collect identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, you can do this through your browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains information on how to do this on the most popular browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of All Fix UK website.
List of Main Cookies Used:
Some anonymous log-file information that is collected automatically:

– Your IP address

– Your browser and operating system

– The date and time of your visit

– The pages you request

– If you followed a link to our sites, the previous web site visited
This information is used to analyse overall patterns of web site use
By visiting our sites you agree to Cookies being used.

For more information on our Cookie Policy, please visit this page.


HOW TO FIND US

Unit 66 Claydon Business Park
Great Blakenham
Ipswich IP6 0NL